Last week, we launched ZEPIC on Product Hunt, and the response was incredible! We were crowned the #1 Product of the Day, reaffirming the belief in what we’re building. If you haven’t already, check us out on Product Hunt - it’s worth the click!
Our launch sparked numerous conversations about multichannel marketing needs, confirming that businesses are ready for a more comprehensive WhatsApp marketing solution.
With over 175 million people messaging WhatsApp Business accounts daily and a staggering 2 billion+ users globally, WhatsApp has evolved far beyond a personal messaging app—it’s now a business powerhouse!
Even Meta’s focus on lowering messaging costs is proof that WhatsApp marketing is a game-changer.
At ZEPIC, we’re not just providing another WhatsApp marketing solution. We identified gaps in existing tools - complicated processes, lack of personalization, and limited insights - and built ZEPIC to bridge them.
Here are five highlights of why ZEPIC’s WhatsApp marketing solution is truly a game-changer:
1. Seamless template creation—from days to minutes
Most WhatsApp marketing tools require you to navigate Meta’s Business Service Platform (BSP) for template creation, often leading to days of back-and-forth work. ZEPIC streamlines this process entirely. You can create, edit, and submit templates directly within our platform, cutting down approval times from days to just minutes.
Powered by ZENIE, our AI engine, ZEPIC also helps you draft and refine templates effortlessly, ensuring the tone and messaging hit the right note every time.
2. Personalization made simple:
In today’s landscape, personalization is key to standing out. ZEPIC's Customer 360 brings together all your customer data into a single source of truth. Our dynamic placeholders allow you to integrate every aspect of the customer journey—from purchase history and abandoned cart items, to past reviews and cross-channel interactions directly into your messages.
Imagine sending a tailored follow-up to a customer with a 3-star review offering a discount and addressing their concerns in one thoughtful message. This isn’t just messaging; it’s creating authentic, two-way conversations for trust and loyalty!
3. Smarter automations for real-time engagement:
Automation shouldn’t feel robotic, and ZEPIC ensures it doesn’t. Powered by ZENIE, our AI engine, ZEPIC’s Flow Automation lets you design campaigns that respond to real-time customer actions effortlessly. Consider an online skincare brand— if a customer buys a serum but leaves sunscreen in their cart, ZENIE can craft a friendly reminder with just the right tone and follow up if needed. This AI-powered automation feels genuinely personal, creating meaningful touchpoints that not only engage customers but also drive conversions.
4. Analytics that drive ROI:
Insights are only valuable if they’re actionable. While traditional WhatsApp marketing software limits you to basic message metrics, ZEPIC offers a 360-degree view of your entire customer journey.
Our Flow reports show you exactly how customers move through your automated sequences across both WhatsApp and email channels. You'll see delivery rates, open rates, click-through rates, and reply rates and understand how customers transition between channels and which touchpoints drive the most engagement. This cross-channel visibility lets you optimize your entire customer journey, not just your WhatsApp campaigns. With real-time updates and engagement trends across platforms, you can refine your strategy on the go for maximum ROI.
5. Real-time customer interaction:
Customer engagement doesn’t stop at sending messages; it’s about timely and effective responses. With ZEPIC’s Inbox, you can address customer queries instantly and prioritize leads from Click-to-WhatsApp Ads (CTWA) to ensure the best outcomes. By managing interactions in real-time, ZEPIC enhances both customer satisfaction and your support team’s efficiency.
Need proof of ZEPIC’s impact? Let’s talk about Cybele, a brand that leveraged ZEPIC to transform its customer engagement.
“We went from zero automation to managing complete customer journeys via WhatsApp in under 2 hours. We immediately recovered a quarter of all abandoned carts, and customer engagement skyrocketed—all managed by our small team.”
This is just the beginning. With ZEPIC, you can replicate this success effortlessly.
Why wait? Start your journey with ZEPIC today!
Whether it’s effortless template creation, dynamic personalization, or automation that feels human, ZEPIC is designed to make WhatsApp marketing seamless and powerful.
Book a demo: Set up a call with us and we’ll show you ZEPIC in action.
Explore our tools: Start with our free WhatsApp tools and grow from there.
Desperate times call for desperate Google/Chat GPT searches, right? "Best Shopify apps for sales." "How to increase online sales fast." "AI tools for ecommerce growth."
Been there. Done that. Installed way too many apps. But here's what nobody tells you while you're doom-scrolling through Shopify app reviews at 2 AM—that magical online sales-boosting app you're searching for? It doesn't exist. Because if it did, Jeff Bezos would've bought (or built!) it yesterday, and we (fellow eCommerce store owners) would all be retired in Bali by now. Growing a Shopify store and increasing online sales isn’t easy—we get it. While everyone’s out chasing the next “revolutionary” tool/trend (looking at you, DeepSeek), the real revenue drivers are probably hiding in plain sight—right there inside your customer data. After working with Shopify stores like yours (shoutout to Cybele, who recovered almost 25% of their abandoned carts with WhatsApp automation), we’ve cracked the code on what actually moves the needle. Ready to stop app-hopping and start actually growing your sales by using what you already have? Here are four fixes that will get you there!
The Painful Truth: You're probably losing about 70% of your potential sales to cart abandonment. That's not just a statistic—it's real money walking out of your digital door. And looking for yet another Shopify app for abandoned cart recovery isn't going to fix it if you're not getting the fundamentals right.
The Quick Fix: Everyone knows you need multi-channel recovery that hits the sweet spot between "Hey, did you forget something?" and "PLEASE COME BACK!" But here's the reality—most recovery apps are a one-trick pony. They either do email OR WhatsApp, not both. And don't even get us started on personalizing offers based on cart value—that usually means toggling between three different dashboards while praying your apps talk to each other.
Enter ZEPIC: This is where we come in. With ZEPIC's automated Flows, you can: Launch WhatsApp recovery messages (with 95% open rates!) Set up perfectly timed email sequences (or vice versa) Create personalized recovery offers not just on cart value but based on your customer’s behavior/preferences Track and optimize everything from one dashboard
Fix #2: Reactivate past customers today
The Painful Truth: You're probably losing about 70% of your potential sales to cart abandonment. That's not just a statistic—it's real money walking out of your digital door. And looking for yet another Shopify app for abandoned cart recovery isn't going to fix it if you're not getting the fundamentals right.
The Quick Fix: Everyone knows you need multi-channel recovery that hits the sweet spot between "Hey, did you forget something?" and "PLEASE COME BACK!" But here's the reality—most recovery apps are a one-trick pony. They either do email OR WhatsApp, not both. And don't even get us started on personalizing offers based on cart value—that usually means toggling between three different dashboards while praying your apps talk to each other.
Enter ZEPIC: This is where we come in. With ZEPIC's automated Flows, you can: Launch WhatsApp recovery messages (with 95% open rates!) Set up perfectly timed email sequences (or vice versa) Create personalized recovery offers not just on cart value but based on your customer’s behavior/preferences Track and optimize everything from one dashboard
Offering light at the end of the tunnel is Google’s Privacy Sandbox which seeks to ‘create a thriving web ecosystem that is respectful of users and private by default’. Like the name suggests, your Chrome browser will take the role of a ‘privacy sandbox’ that holds all your data (visits, interests, actions etc) disclosing these to other websites and platforms only with your explicit permission. If not yet, we recommend testing your websites, audience relevance and advertising attribution with Chrome’s trial of the Privacy Sandbox.
Top 3 impacts of the third-party cookie phase-out
Who’s impacted
How
What next
Digital advertising and acquisition teams
Lack of cookie data results in drastic fall in website traffic and conversion rate
Review all cookie-based audience acquisition. Sign up for Chrome’s trial of the Privacy Sandbox
Digital Customer Experience
Customers are not served relevant, personalised experiences: on the web, over social channels and communication media
Multiply efforts to collect first-party customer data. Implement a Customer Data Platform
Security, Privacy and Compliance teams
Increased scrutiny from regulators and questions from customers about data storage and usage
Review current cookie and communication consent management, ensure to align with latest privacy regulations
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